Lost/Stolen ID and Proxy Process

  1. For CAC users, if your ID has been lost or stolen you must obtain a lost/stolen memo from the USAFA Pass & Registration office outside the south gate.
  2. Once the memo is obtained, bring that lost memo and two forms of government/state issued ID (one must obtain a photo like a driver’s license) to the DEERS office to obtain a new ID.
  3. For dependent IDs, no memo from Pass & Registration is required. Just bring in two forms of government/state issued ID (one must obtain a photo)
  4. If you have a CAC that has proxy issues, you must obtain a proxy memo from the USAFA Pass & Registration office outside the south gate.
  5. Once the memo is obtained, bring that proxy memo, your CAC, and a second form of government/state issued ID to the DEERS office to obtain a new ID.